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Title

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Freight Forwarder

Description

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We are looking for a Freight Forwarder to join our team and play a critical role in ensuring the smooth and efficient transportation of goods for our clients. As a Freight Forwarder, you will act as an intermediary between shippers and transportation services, ensuring that cargo is delivered on time, in good condition, and at the most cost-effective rates. This role requires excellent organizational skills, attention to detail, and a deep understanding of logistics and supply chain management. You will be responsible for managing all aspects of the shipping process, including documentation, customs clearance, and communication with various stakeholders. The ideal candidate will have a strong background in logistics, excellent problem-solving abilities, and the ability to work under pressure in a fast-paced environment. If you are passionate about logistics and enjoy working in a dynamic and challenging field, we encourage you to apply for this position. Join us and contribute to the success of our clients by ensuring their goods are transported efficiently and effectively.

Responsibilities

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  • Coordinate and manage the shipment of goods from origin to destination.
  • Prepare and process shipping documentation, including bills of lading and customs forms.
  • Negotiate freight rates with carriers to ensure cost-effective transportation solutions.
  • Monitor shipments to ensure timely delivery and resolve any issues that arise.
  • Communicate with clients, carriers, and customs officials to provide updates and address concerns.
  • Ensure compliance with international and domestic shipping regulations.
  • Track and report on shipment status and performance metrics.
  • Provide excellent customer service and build strong relationships with clients.

Requirements

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  • Proven experience in freight forwarding, logistics, or supply chain management.
  • Strong knowledge of shipping regulations and customs procedures.
  • Excellent organizational and time-management skills.
  • Ability to work under pressure and meet tight deadlines.
  • Proficiency in logistics software and Microsoft Office Suite.
  • Strong communication and negotiation skills.
  • Attention to detail and problem-solving abilities.
  • Bachelor's degree in logistics, supply chain management, or a related field is preferred.

Potential interview questions

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  • Can you describe your experience in freight forwarding or logistics?
  • How do you handle unexpected delays or issues during the shipping process?
  • What strategies do you use to negotiate favorable freight rates?
  • How do you ensure compliance with international shipping regulations?
  • Can you provide an example of a challenging shipment you managed and how you resolved it?
  • What logistics software are you proficient in using?
  • How do you prioritize tasks when managing multiple shipments simultaneously?
  • What steps do you take to maintain strong relationships with clients and carriers?